Reservation System - Seafield Hotel and Spa Resort

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Privacy Policy
Seafield Hotel & Spa Resort - Privacy Policy

Seafield Hotel & Spa Resort (“the hotel”) is committed to protecting and respecting your privacy. We adhere to the Privacy Policy (“the policy”) together with any disclaimers sets out the basis on which any personal data we collect from you or that you provide to us, or that is provided to us relating to you (“Data”) by any means will be processed. Please read the following carefully to understand our use of personal data. Please note that the Policy relates only to living individuals in relation to personal data relating directly to themselves, and not to persons in any other capacity.

The General Data policy Regulation (GDPR) (EU) 2016/679 is a regulation in EU law on data protection and privacy for all individuals within the European Union. It also addresses the export of personal data outside the EU. The GDPR aims primarily to give control to citizens and residents over their personal data and to simplify the regulatory environment for international business by unifying the regulation within the EU. The following policy was drawn up in line with this regulation which came into effect on Friday 25^th May 2018.

The data controller for the purposes of GDPR is:

Seafield Hotel & Spa Resort

Information we may collect from you

We collect personal data from you which you volunteer when you provide such personal data to us, or via our services with which you interact. We may collect and process Data, including the following in the course of providing services to you, which could contain your personal data:
- Name
- Address
- Email address/es
- Contact numbers including mobile phone numbers
- Financial information about you, including your bank account details, credit card details, or other payment details which you freely supply
- All other Data which you ask us to process on your behalf, or which is necessary for us to process in order for us to fulfil our role as providing accommodation, spa, leisure, retail, conference & banqueting, and/or food related services to you.
We may also process other data, which is not identifiable personal data:
- When you access our website, your device’s browser provides us with information such as your IP address, browser type, access time and referring URL which is collected and used to compile statistical data. This information may be used to help us to improve our website and the services we offer, and to offer services to you.
- CCTV is in operation throughout the hotel for the purposes of, including but not limited to: Security of property, employees and guests; Health & Safety, and; Public Liability.
- We may use cookies and similar technologies to help provide our website data, offer you a more personalized user experience and market products and services to you. Which you can opt out of at any time.
- A full list of 3^rd parties who we utilise to process data to any specific data subject is available upon request to the Data Protection Coordinator of the Hotel
Uses made of your personal data

We use your personal data that we hold to:
- In our legitimate interest of advertising our services, provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes (our list of services below)
- carry out our obligations arising from any contracts entered into between you and us
Cookie Policy

We use cookies to ensure that we give you the best experience on our website. These cookies are used to track statistics, improve our website and provide more personalised services to you. You consent to our cookies if you continue to use our website.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Your consent applies to the following domains: resort.seafieldhotel.com, secure.seafieldhotel.com, www.seafieldhotel.com

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
Cancellation Policy

Hotel Bedrooms : Should you wish to cancel a reservation prior to arrival, Seafield Hotel & Spa Resort has a strict policy of 48 hours notice prior to check in time on the day of your arrival. In the event of Seafield Hotel & Spa Resort not being notified of a cancellation the first night's accommodation will automatically be charged to your credit card.

Courtyard Suites: Cancellation policy: Two weeks prior to the day of arrival. A cancellation fee of 50% of the total cost of your proposed stay will be charged for all late cancellations and a 100% cancellation fee will apply to no-shows’.

Advance purchase packages: Payment will be processed upon booking and will be charged to the credit/ debit card provided. The reservation is non-refundable and this booking cannot be amended to other dates. Guests who do not arrive to the hotel on the date they have booked will not receive a refund.

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Why Book With Us?

Why Book With Us?

Best Price Guarantee You won't find a better deal anywhere else!

Book Now, Pay Later Free cancellations up to 48 hours on hotel rooms!

Self Catering No Pre-payment required!

Thermal Suite Access Complimentary for all adult hotel guests

Private Beach Access Direct access to Ballymoney Strand

Seafield Hotel and Spa Resort

Book Your Stay

Why Book With Us?

Best Price Guarantee

You won't find a better deal anywhere else!
Book Now, Pay Later

Free cancellations up to 48 hours on hotel rooms!
Self Catering

No Pre-payment required!
Thermal Suite Access

Complimentary for all adult hotel guests
Private Beach Access

Direct access to Ballymoney Strand